Privacy Policy

This Privacy Policy explains how Branding by Thrive collects, uses, stores, and protects personal data when you use our website or contact us through our forms.

Business identity

Branding by Thrive (a Thrive Co. brand)
General Mathenge Drive
Westlands, Nairobi - Kenya

1. Information we collect

• Contact details you provide (such as name, email, and company)
• Project inquiry details and messages you submit
• Basic technical data such as browser and device information

2. How we use your information

• To respond to inquiries and provide requested services
• To improve website functionality and user experience
• To maintain internal records and service operations

3. Cookies and tracking

We use cookies and tracking tools for analytics and performance marketing, including Google Analytics, Meta tracking, and Pinterest tracking.

4. Data sharing and processors

We do not sell personal data. We may share information with trusted service providers who support hosting, analytics, communication, or operations, under appropriate confidentiality and security controls. Our current infrastructure and delivery processor is Cloudflare.

5. Data retention

We retain personal data for approximately 12 to 24 months, unless a longer period is required for legal, contractual, or dispute-resolution reasons.

6. Your rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, or restriction of your personal information. You can request manual deletion or export by emailing office@brandingbythrive.com.

7. Security

We apply reasonable technical and organizational safeguards to protect personal data. No internet transmission method is fully secure, but we continually improve our controls.

8. Jurisdiction

This Privacy Policy is governed by the laws of Kenya.

9. Contact

For privacy-related requests, contact us at office@brandingbythrive.com.